# Consumer experience

`kaal:entity:consumer-experience`

**Status.** derived

This node is assembled mechanically from the 2 claims that carry the concept tag `consumer-experience`. It is a roster of what the corpus says under this term. It is **not** an adjudicated definition: no single statement here has been ruled canonical, and no first-appearance call has been made. Read the claims and judge for yourself.

## Every claim under this term

2 claims across 2 works, 2017 to 2019.

**2017**

- [2922176-001](https://wulfkaal.github.io/claims/2922176-001) [mechanism/argued] -- The extent to which a company uses data and algorithms will separate the winning companies of the future from the rest, because algorithmically driven firms gather consumer behavior data and instantaneously feed it back into an improved consumer experience.
  > The use of data and algorithms will distinguish the successful companies of the future. Algorithmically-driven companies use new and emerging technologies to gather data from their consumers about their behavior and then instantaneously utilize this information to improve the consumer experience.
  Mark Fenwick, Wulf A. Kaal, Erik P. M. Vermeulen, The ‘Unmediated’ and ‘Tech-Driven’ Corporate Governance of Today's Winning Companies (2017). SSRN: https://ssrn.com/abstract=2922176

**2019**

- [3411897-026](https://wulfkaal.github.io/claims/3411897-026) [failure/argued] *(failure mode)* -- Without intuitive consumer access points comparable to iTunes, decentralized systems cannot reach mainstream consumer adoption, because users currently must manage their own security, keys, and wallets.
  > Without such intuitive consumer support access points, it is difficult to see how decentralized systems can ever reach mainstream consumer adoption.
  Wulf A. Kaal, Decentralization - Past, Present, and Future (2019). SSRN: https://ssrn.com/abstract=3411897

## Verify

Every claim above resolves to a record carrying a verbatim source quote, the sha256 of the source PDF, and a preformatted citation. Nothing here asks to be taken on trust.

    curl -s https://wulfkaal.github.io/entities/consumer-experience.md | sha256sum

**Canonical form.** This markdown file is the canonical hashed representation of this entity node. Its sha256 is the content hash.