kaal:claim:3808859-022

Open source products are systematically weak on usability, documentation, support, and testing, because contributors are experts writing for experts and are more interested in the code than in explaining it to other users.

Source quote, verbatim

The usability of open source products is often underdeveloped and support and testing are often less evolved and not as readily available in open source projects.

From

Wulf A. Kaal, Decentralization – Why We Need Technology Infrastructure Upgrades (2021), IV.4 Shortcomings, p. 34
https://ssrn.com/abstract=3808859 · source PDF

Cite as

Wulf A. Kaal, Decentralization – Why We Need Technology Infrastructure Upgrades (2021). SSRN: https://ssrn.com/abstract=3808859

Holds when

less true of large projects such as Linux and Mozilla that added developer documentation

Classification

failuresupport: arguedfailure: expert-facing usability and documentation gapfamily: adoption-and-usability-barrieropen-source-and-code

Verify

The quote above is an exact substring of the source PDF, whose sha256 is 304ad25d43b5ecea3158e3a2ca04e6e1e3bd2958e2134e2dcefbfedf3b6f3ab7. Extraction method: pdf-text-layer.
Attestation record: colloquium/attestations/ac40ca2f3112a2e2...json
Verify the binding yourself: curl -s https://wulfkaal.github.io/claims/3808859-022.md | sha256sum