kaal:claim:3808859-022

Open source products are systematically weak on usability, documentation, support, and testing, because contributors are experts writing for experts and are more interested in the code than in explaining it to other users.

The usability of open source products is often underdeveloped and support and testing are often less evolved and not as readily available in open source projects.

Wulf A. Kaal, Decentralization – Why We Need Technology Infrastructure Upgrades (2021), IV.4 Shortcomings, p. 34
https://ssrn.com/abstract=3808859 · source PDF

Wulf A. Kaal, Decentralization – Why We Need Technology Infrastructure Upgrades (2021). SSRN: https://ssrn.com/abstract=3808859

• less true of large projects such as Linux and Mozilla that added developer documentation

failuresupport: arguedfailure: expert-facing usability and documentation gapfamily: adoption-and-usability-barrieropen-source-and-code

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